Correspondence Management

The Correspondence Management functionality enables you to create and maintain templates for letters, emails and SMS that can then be sent to learners using the Correspondence Wizard.

This online documentation covers how to do the following in the Correspondence Management functionality:

• Configure the Correspondence Management module
• Use the Template Management module to create and maintain templates
• Use the Correspondence Wizard to send different correspondence types to learners and how to send bulk correspondence to multiple learners (or staff members in Data Miner) at once using the Learner Manager and Data Miner modules.